PLEASE AGREE ON OUR TERMS AND CONDITION BEFORE PLACE YOUR ORDER ON THIS ITEM
Everyone is concern about shipment with Eye Shadow / Eyeshadow. We will pack with care by using Bubble Pack to minimize the risk of damage on Eye Shadow Palette. However, we can't guarantee 100% perfect while on the shipping route to your destination due to Shipping are out of our controls.
To be fair, we state our RETURN & REFUND policy on this item,
Item Title: Manly 120 Color Eye Shadow Palette Makeup Set
Total Eye shadow Color: 120 colors
1.) If there is below than 5% (below 6 color eyeshadow) damage.
-> No Refund will be issue, but we will still responsible on this issue by giving out 10% discount on your next purchase with us on any items.
2.) If there is more than 5% (above 6 color eyeshadow) damage.
-> We will issue refund of 10% from your purchase price (incl shipping fees).
F.A.Q
*How to define Eye Shadow color damage?
- Eye shadow color damage are color cracked which usually happend while on shipping route.
*Why we have this policy?
- To protect you (buyer) and me (seller)
*Base on your experience (seller), is it often damage on eye shadow while on it transit link?
- base on our experience, it 5% and in this 5%, it only damage on 1-3 colors, but is in acceptable condition. 95% of our buyer receive their purchase in perfect condition
*How can i contact you if i have more question to ask?
- email us and we will reply within 12-36 hours.
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